Medición de la sostenibilidad en los nuevos modelos de negocio

Car-Emyr Suescum Coelho, Carluys Suescum Coelho, Carlysmar Suescum Coelho, Carelys Suescum Coelho

Resumen


Este estudio identifica mejores prácticas en el uso de KPSI (Key Performance Sustainability Indicators) para medir la sostenibilidad en nuevos modelos de negocio. Mediante una revisión integrativa de literatura (2020–2025) en inglés, español y portugués, complementada con cuatro estudios de caso representativos a escala global y latinoamericana, se analizan marcos (GRI, ISSB/IFRS S1–S2, ODS), enfoques de materialidad y soluciones sectoriales. Los resultados evidencian amplia adopción de reportes ESG, pero heterogeneidad de métricas; las prácticas más efectivas combinan estandarización y personalización material, integran KPSI en la gobernanza (SBSC, incentivos, gestión del riesgo), y se apoyan en infraestructura de datos para trazabilidad y verificación. En América Latina avanzan líderes sectoriales, aunque persisten brechas regulatorias y de capacidades. Se concluye que los KPSI catalizan creación de valor resiliente, transparencia y rendición de cuentas, orientando estrategias hacia desempeño ambiental y social verificable.

Recibido: 10-12-25
Revisado: 20-01-26
Aceptado: 03-04-26


Palabras clave


KPSI; indicadores de sostenibilidad; modelos de negocio; gobernanza corporativa

Texto completo:

PDF

Referencias


AB InBev. (27 de marzo de 2025). Water Stewardship. Cheers to Nature: AB InBev showcases stewardship initiatives improving water availability and efficiency. https://www.ab-inbev.com/newsmedia/news-stories/cheers-to-nature-abin-bev-showcases-stewardship-initiativesimproving-water-availability-andefficiency-worldwide

Climate Governance Hub. (20 de abril de 2023). Natura &Co: IP&L, circular carbon, and a triple bottom line approach. https://hub.climategovernance.org/article/case-studynatura-co-ipl-circular-carbon-and-a-triplebottom-lineapproach#:~:text=The%20IP%26L%20approach%20captures%20the,social%20and%20environmental%20monetary%20impacts

Correia, M. S. (2019). Sustainability: An Overview of the Triple Bottom Line and Sustainability Implementation. International Journal of Strategic Engineering. 2 (1). 29-38. http://dx.doi.org/10.4018/IJoSE.2019010103

Eccles, R. G., Ioannou, I., & Serafeim, G. (2014). The impact of corporate sustainability on organizational processes and performance. Management Science, 60(11), 2835-2857. https://doi.org/10.1287/mnsc.2014.1984

Elkington, J. (1997). Cannibals with forks: The triple bottom line of 21st century business. Capstone.

Elkington, J. (2020). Green swans: The coming boom in regenerative capitalism. Fast Company Press.

Fonseca, N. E., & Narvaez, C. A. (2021). Aplicación de la metodología MESMIS para la evaluación de sustentabilidad en sistemas de producción campesina en Sumapaz, Cundinamarca. Ciencias Agropecuarias, 6(2), 31–47. https://doi.org/10.36436/24223484.318

Friede, G., Busch, T., & Bassen, A. (2015). ESG and financial performance: aggregated evidence from more than 2000 empirical studies. Journal of Sustainable Finance & Investment, 5(4), 210–233. https://doi.org/10.1080/20430795.2015.1118917

Gautam, A., Khan, Z., Gani, A., & Asjad, M. (2025). Identification, ranking and prioritization of Key Performance Indicators for evaluating greenness of manufactured products. Green Technologies and Sustainability. 3 (1). 100114. https://doi.org/10.1016/j.grets.2024.100114

GRI. (10 de marzo de 2022). The GRI Perspective. ESG standards, frameworks and everything in between. https://www.globalreporting.org/media/jxkgrggd/gri-perspective-esg-standardsframeworks.pdf

Grupo Bancolombia. (2025). Informe de Gestión 2024. Documento en línea: https://www.grupobancolombia.com/wcm/connect/www.grupobancolombia.com15880/acd530a6-81e7-44cf-b014-f518907e7d6/Descargar_informe_es.pdf?MOD=AJPERES&CVID=prFw0b4

Hansen, E. G., & Schaltegger, S. (2016). The sustainability balanced scorecard: A systematic review of architectures. Journal of Business Ethics, 133(2), 193-221. https://doi.org/10.1007/s10551-014-2340-3

Herrera Chico, M. F., Salas Salazar, M. del R., Moreno Ayala, J. F., & Santillán Villagómez, E. F. (2025). Gestión de políticas de movilidad sostenible en transporte público: Impacto en la satisfacción del usuario. Prohominum, 7(2), 44–54. https://doi.org/10.47606/ACVEN/PH0332

Hristov, I., & Chirico, A. (2019). The Role of Sustainability Key Performance Indicators (KPIs) in Implementing Sustainable Strategies. Sustainability, 11(20), 5742. https://doi.org/10.3390/su11205742

Hluszko, C., Barros, M. V., de Souza, A. M., Huarachi, D. A. R., Ulloa, M. I. C., Moretti, V., ... & Puglieri, F. N. (2024). Sustainability in practice: Analyzing environmental, social and governance practices in leading Latin American organizations’ reports. Cleaner Production Letters, 7, 100069. https://doi.org/10.1016/j.clpl.2024.100069

IFRS Foundation. (2023a). IFRS S1 – General Requirements for Disclosure of Sustainability-related Financial Information. https://www.ifrs.org/issued-standards/ifrssustainability-standards-navigator/ifrs-s1-general-requirements/

IFRS Foundation. (2023b). IFRS S2 – Climate-related Disclosures. https://www.ifrs.org/issuedstandards/ifrs-sustainability-standardsnavigator/ifrs-s2-climate-relateddisclosures/

IFRS Foundation. (2023c). Brazil adopts ISSB global baseline, as IFRS Foundation Trustees meet in Latin America. News. https://www.ifrs.org/news-andevents/news/2023/10/brazil-adopts-issbglobal-baseline/

Interface Inc., (2025). Our climate commitment we're ‘all in’ on carbon negative by 2040. https://www.interface.com/US/enUS/sustainability/sustainabilityoverview.html

KPMG. (2024). Survey of Sustainability Reporting 2024. KPMG International. https://assets.kpmg.com/content/dam/kpmg/sg/pdf/2024/11/themove-to-mandatory-reporting-report.pdf

Li, W., Zhu, W., & Wang, B. (2023). The impact of creating shared value strategy on corporate sustainable development: From resources perspective. Corporate Social Responsibility and Environmental Management, 30(5), 2362–2384. https://doi.org/10.1002/csr.2490

Marín-Niño, C. (2024). Indicadores de Sostenibilidad y su Impacto Financiero y Social en Empresas Ecuatorianas: Revisión Teórica. 593 Digital Publisher CEIT, 9(6-1), 5-20. https://doi.org/10.33386/593dp.2024.6-1.2965

Marrucci, L., Daddi, T., & Iraldo, F. (2024). Creating environmental performance indicators to assess corporate sustainability and reward employees. Ecological Indicators, 158, 111489. https://doi.org/10.1016/j.ecolind.2023.111489

Morioka, S. N., & de Carvalho, M. M. (2016). A systematic literature review towards a conceptual framework for integrating sustainability performance into business. Journal of Cleaner Production, 136, 134-146. DOI: https://doi.org/10.1016/j.jclepro.2016.01.104

Morioka, S. N., & de Carvalho, M. M. (2017). Discutindo sustentabilidade no contexto de negócios e em relatórios de desempenho: análise de estudos de caso brasileiros. Gest. Prod., São Carlos, 24 (3). 514-525. https://doi.org/10.1590/0104-530X2665-16

Naciones Unidas. (2015). Agenda 2030 para el Desarrollo Sostenible. https://www.un.org/sustainabledevelopment/es/development-agenda/

Natura & Co. (2024). Relatório Integrado Natura & Co 2024. https://images.rede.natura.net/html/relatorio-anual/2024/RelatorioIntegradoNatura-e-Co-2024.pdf

Puglieri, F. N., Salvador, R., Romero-Hernandez, O., Escrivão Filho, E., Piekarski, C. M., de Francisco, A. C., & Ometto, A. R. (2022). Strategic planning oriented to circular business models: A decision framework to promote sustainable development. Business Strategy and the Environment, 31(7), 3254–3273. https://doi.org/10.1002/bse.3074

Roca, L. C., & Searcy, C. (2012). An analysis of indicators disclosed in corporate sustainability reports. Journal of Cleaner Production, 20(1), 103-118. https://doi.org/10.1016/j.jclepro.2011.08.002

Rusu, T. M., Odagiu, A., Pop, H., & Paulette, L. (2024). Sustainability Performance Reporting. Sustainability, 16(19), 8538. https://doi.org/10.3390/su16198538

SBT. (2025). Standards and guidance. https://sciencebasedtargets.org/

Saeed, M. A., & Kersten, W. (2020). Supply chain sustainability performance indicators - A systematic literature review. Logistics Research. 13 (1). 1-19. https://doi.org/10.23773/2020_6

SASB. (2025). SASB Standards overview. https://sasb.ifrs.org/standards/

Searcy, C. (2012). Corporate Sustainability Performance Measurement Systems: A Review and Research Agenda. Journal of Business Ethics, 107, 239-253. https://doi.org/10.1007/s10551-011-1038-z

UNCTAD. (2019). Guidance on Core Indicators for entity reporting on contribution towards implementation of the Sustainable Development Goals (GCI). UNCTAD-ISAR. https://doi.org/10.18356/ff6d1a2-en

UNCTAD. (2021). Practical Implementation of Core Indicators for Sustainable Development Reporting – Volume 2. United Nations Publications. https://sdgs.un.org/sites/default/files/2021-07/

UNILEVER (2025). Unilever Sustainable Living Plan 2010 to 2020.

https://www.unilever.com.tr/files/92ui5egz/production/23e434914d026b99ec8c46e56ad68c28eec8d429.pdf

Whittemore, R.., & Knafl, K. (2005). The integrative review: Update methodology. PubMed. 52 (5). 546-553. https://dx.doi.org/10.1111/j.1365-2648.2005.03621.x

WSHA. (20 de noviembre de 2024). Overview of Universal Sustainability Key Performance Indicators for the Hospitality Industry. https://sustainablehospitalityalliance.org/wp-content/uploads/2024/11/UniversalSustainability-KPIs-for-HospitalityOverview.pdf

Xu, L., Xie, L., Mei, S., Hao, J., Zhang, Y., & Song, Y. (2024). Corporate Sustainability Reporting and Stakeholders’ Interests: Evidence from China. Sustainability, 16(8), 3443. https://doi.org/10.3390/su16083443




Licencia de Creative Commons
Este obra está bajo una licencia de Creative Commons Reconocimiento-NoComercial-CompartirIgual 4.0 Internacional.

P-ISSN 1317-8822  E-ISSN 2477-9547 

DOI: https://doi.org/10.53766/VIGEREN
Twitter:
 @VisionGerenci
Facebook: Visiongeren
Instagram: @visiongerenci


Creative Commons License
Todos los documentos publicados en esta revista se distribuyen bajo una
Licencia Creative Commons Atribución -No Comercial- Compartir Igual 4.0 Internacional.
Por lo que el envío, procesamiento y publicación de artículos en la revista es totalmente gratuito.